Terms & Conditions
End-User License Agreement (EULA) & Secure Enrollment Policy
Welcome to the KBS Driving School website and portal dashboard. By accessing our platform, enrolling in courses, or completing payment transactions, you agree to be bound by this End-User License Agreement (EULA) and Terms & Conditions. Please read these terms carefully.
Secure Payment Integration
All digital financial transactions on our platform are processed securely via Paystack (licensed under PCI-DSS compliance). We do not directly store or possess your credit/debit card credentials, bank accounts, or CVV digits on our systems.
During checkout, you will be securely redirected to Paystack to authenticate the payment. Upon completion, Paystack issues a secure cryptographic transaction token, enabling automatic booking creation and confirmation in your Student Portal.
24-Hour Refund Validity Policy
To guarantee customer satisfaction while maintaining scheduling integrity, KBS Driving School enforces a strict **24-hour Refund Validity Window** from the exact timestamp of transaction clearance.
- Self-Service Refund: Initiated automatically via the student portal dashboard or directly by administrative tools within 24 hours.
- Over 24 Hours: Transactions older than 24 hours cannot be self-refunded. They must be formally submitted for manual review to our customer service desk at [email protected].
- Completed Training Exception: No refunds are issued if any learning session or behind-the-wheel instruction has commenced prior to the expiration of the 24-hour window.
GDPR & Data Protection Compliance
In compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and regional data privacy laws, KBS Driving School is the designated Data Controller. We respect your digital rights and guarantee absolute privacy.
What We Process
Full name, active email address, contact phone number, enrollment state, course booking schedules, payment references, and digital course certificates.
Your Legal Rights
- Right of access & data portability
- Right to prompt rectification of records
- Right to be forgotten (permanent erasure)
- Right to restrict or object to processing
You may invoke these rights at any moment by contacting our appointed Data Protection Officer at [email protected]. Data requests are fulfilled free of charge within 30 days.
Student Code of Conduct
Users are granted a limited, non-exclusive, non-transferable license to access the KBS online learning modules and practice materials.
You agree not to reverse engineer the portal components, share dashboard authentication tokens with third parties, or engage in malicious actions that disrupt server operations.
Legal Disclaimer & Limitation of Liability
KBS Driving School shall not be held liable for delayed digital training modules due to third-party telecommunications failure or force majeure. We reserve the right to suspend any student portal dashboard account found violating these conditions.
Questions about these terms? Reach out directly to our global helpdesk.